Help Desk

Do you need some tech assistance with OLLy or DiLL? Let us know by logging into the Help Desk and opening a help desk ticket.

In your description, don’t forget to include important information, and if it helps us troubleshoot, you can add an attachment (snapshots are shift+command+4 and a click and drag.) We’ll work on your ticket ASAP!

If you are an ARC faculty/staff member and you need assistance with a mac workstation, please open a help desk ticket with MacHelp by emailing Machelp@academyart.edu

In the email, please state you are on a Mac and provide the asset tag number of the Mac (usually on a sticker behind the mac).

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