Clearing the Browser Cache

Having troubles with audio/video or any site pages not loading correctly? You might try clearing your browser cache. 

Before you start, you may wish to save a few items first. When you clear your cache, you can remove data from your browser like saved passwords. Make sure you’ve got your passwords saved elsewhere before you clear the cache.

There are many desktop browsers, and below you’ll find a brief tutorial on how to clear the cache for each one.

Chrome

  1. In the browser bar, enter:
     chrome://settings/clearBrowserData
  2. Select the following:
    • Browsing history
    • Download history
    • Cookies and other site and plug-in data
    • Cached images and files

    From the Obliterate the following items from: drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select the beginning of time.

  3. Click Clear browsing data.
  4. Exit/quit all browser windows and re-open the browser.

Firefox

  1. From the History menu, select Clear Recent History.If the menu bar is hidden, press Alt to make it visible.
  2. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
  3. Next to “Details”, click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.
  4. Click Clear Now.
  5. Exit/quit all browser windows and re-open the browser.

 

Safari

Safari 8

  1. From the Safari menu, select Clear History and Website Data….
  2. Select the desired time range, and then click Clear History.
  3. Go to Safari > Quit Safari or press Command-Q to exit the browser completely.

Safari 7 and below

  1. From the Safari menu, select Reset Safari….
  2. Select the items you want to reset, and then click Reset. As of Safari 5.1, Remove all website data includes both cookies and cache.
  3. Go to Safari > Quit Safari or press Command-Q to exit the browser completely.

Microsoft Edge

  1. In the top right, click the Hub icon (looks like three horizontal lines).
  2. Click the History icon, and then select Clear all history.
  3. Select Browsing history, then Cookies and saved website data, and then Cached data and files. Click Clear.
  4. After the “All Clear!” message appears, exit/quit all browser windows and re-open the browser.

 

Opera

  1. From the Opera menu, select Settings, and then Delete Private Data….
  2. In the dialog box that opens, select the items you want to clear, and then click Delete.
  3. Exit/quit all browser windows and re-open the browser.